Patient Reviews

4.8★★★★★277+ Google Reviews

More verified Google reviews from patients of New Horizons Wellness Center & Medspa in The Woodlands, TX.

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Mario M.
6 months ago
Google review
★★★★★
Great Team! Frim the ladies at the front desk to the res pf the staff! I 100% recomend them!
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Stephanie H.
Edited 2 years ago
Google review
★★★★★
I have been going to NH for a year now. Cannot say enough about their professionalism and care of the patients. Shawn Terry, P.A., is extremely knowledgeable of hormone related issues, and has completely stopped my hot flashes and other menopausal issues. He’s been a lifesaver! I recently saw Raquel (esthetician) for a couple of different services. She is beyond professional, has an amazing personality, makes you feel at ease and explains everything fully. By the time my visit was over, I felt like I’d spent time with a friend. She is phenomenal! All of the staff that I’ve dealt with have been helpful, pleasant and very competent. New Horizon Wellness Center is highly recommended in my book!!
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Stephanie M.
4 years ago
Google review
★★★★★
I have been going to this clinic for at three years. Dr. Kettle has always done a superb job and he listens to you when you tell him what you want or what you want to change. Everyone there is amazing and I have always been treated with respect. I appreciate them so much! Another thing is that they never push you to do anything, it is your decision. They give you the information and then it’s up to you.
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Svetla K.
a year ago
Google review
★★★★★
Had the pleasure to get a facial treatment with Clarissa! Highly knowledgeable, attentive and personable esthetician! I would recommend you pay her a visit if you need more insight about your skin issues and fixes! Wonderful person! Shall be back for sure.
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Amanda W.
2 years ago
Google review
★★★★★
I have been going here for years, and their knowledge and expertise is so much better than I have had with other doctors. I see Shawn Terry, and my husband sees Dr. Kettle, and both men are, by-far, superior than so many other hormone doctors within The Woodlands and Spring areas! Shawn has help me get my thyroid, progesterone and testosterone balanced!
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Nspire S.
Edited 3 years ago
Google review
★★★★★
I have been a patient for years . I’ve managed my weight through their programs as well as hormones. I’ve also treated my frown lines from time to time. The service has always been good. I’m a little disappointed they no longer except insurance but that hasn’t deterred me from going. I personally have recommended many people who are now clients. PA . E . Kettle along with the rest of the staff are absolutely wonderful. Keep up the good work.
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Deb R.
Edited a year ago
Google review
★★★★★
The staff are very helpful and professional. Shaun is very understanding and goes the distance to explain and give you information to make an informed decision and never talks down to you. New Horizons, so far, has exceeded my expectations. Emile is my Botox go-to. He does a great job and is a pleasure to be around. The staff are super nice too.
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Kate U.
a year ago
Google review
★★★★★
Have been going here for over a year now and have always had excellent experiences with the staff. Everyone is so kind and goes out of their way to make you feel comfortable. I would highly recommend to anyone that is looking for a quality med spa.
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Patricia C.
Edited 2 years ago
Google review
★★★★★
I will start by saying I have been a patient of Dr. Kettle since 2016 and I absolutely love him! I have moved around in different areas of Houston and though it is an inconvenient distance I will always make room in my schedule to visit him regardless. Service is great and treatments are effective. They go above and beyond to make it work and worthwhile. update 5/06/23 Continuos Happy Client! Crystal is great with threads and makes the most out of fillers with her techniques !!
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Kathy K.
4 years ago
Google review
★★★★★
I love coming here from Felicia in the front greeting you in such a friendly way, to Jennifer handling any problems with insurance etc. she is so great always nice. Then we have one of my favorite ladies in the office Raquel she recommended what I should use for making my skin/ face look and feel it’s best, she also been there with me with several procedures I can’t say enough about this lady. Then there’s Dr. Kettle he’s on the curve of technology,I recently had a procedure done by him and his team. They really care about your expectations and what you want, they thrive to help you get the end result. If your looking for a place that can help you with body image, hormones, Botox and over all looking and feeling great look no further.
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Linda L.
3 years ago
Google review
★★★★★
The New Horizons Wellness Center is a Excelent wonderful place to have all your needs met from Wellness and health and more. I have been with Dr Kettle for more than 15 years and have used several of the services that they provide, Dr Shawn is another great Provider the whole group are team players and are very well educated in their practice. This Clinic is Awesomely recommended! I will continue my health and wellness visits with New Horizons Wellness Center as a patient. Kudos to Emile Kettle and his entire staff.
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Kimberly C.
3 years ago
Google review
★★★★★
Very nice staff, always knowledgeable on procedures. Mr Kettle is amazing with his Botox, etc., very Experienced with Fillers also, the injectors technique/skill is so important!. Definitely Worth the time to check them out.
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Joe B.
Edited a month ago
Google review
★★★★★
Staff is Superb. Emile really takes the time to explain every detail of your individual program. Cannot ask for better customer service. Highly recommend NHWC
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Camila A.
a year ago
Google review
★★★★★
The experience was amazing!!! The medical staff and team at New Horizon Medical Spa are very professional. I had my doubts but Ayleen helped me trust. Thank you very much for taking good care of me.
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storri F.
4 months ago
Google review
★★★★★
Love Jeuveau!! PA Kettle does amazing work!
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J B.
Edited 4 years ago
Google review
★★★★★
I love going to New Horizons. I am like family when I go there. I have been going here for years! The Staff are amazing and super friendly. They are always full of compliments and they go above and beyond whenever I am there. Dr. Kettle is super kind to me! I wouldn’t go anywhere else!
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Carlos P.
2 years ago
Google review
★★★★★
“I recently my mom had the pleasure of experiencing the exceptional service at New Horizons wellness and MedSpa, and she must say, it exceeded all my expectations. From the moment I walked in, I was greeted with warmth and professionalism by the staff. The atmosphere was inviting and calming, instantly putting me at ease. The treatments I received were not only effective but also delivered with precision and care. The staff took the time to understand my needs and concerns, and tailored the services accordingly. I left feeling rejuvenated and refreshed, with noticeable improvements in my skin and overall well-being. I was particularly impressed by the knowledge and expertise of the practitioners. They were highly skilled and provided valuable insights into skincare routines and maintenance, ensuring that I could continue to see results long after leaving the MedSpa. Overall, my experience at New Horizons wellness and MedSpa was nothing short of exceptional. I am grateful for the outstanding service and attention to detail provided by the entire team. I highly recommend New Horizons wellness MedSpa to anyone looking for top-notch skincare treatments in a welcoming and professional environment. Thank you for exceeding my expectations and helping me look and feel my best!”
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RuffLife P.
4 years ago
Google review
★★★★★
Emile Kettle and his staff are the best! I have never been disappointed with my treatments (usually Botox) and any questions I have are always addressed. One of the things I appreciate the most is Mr. Kettle’s honesty in what to expect from my treatment.
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Katherine C.
4 years ago
Google review
★★★★★
I’ve been coming to New Horizons on and off for a few years. They have a great weight loss program and help me maintain when I reach my goals. I love the pep talks and encouragement I get each visit, along with the plan for that month…including diet, exercise, and supplements. I’ve always been happy with the staff.
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Ash L.
Edited 7 years ago
Google review
★★★★★
I like the clean, stylish and inviting ambiance of this wellness center. Everyone seemed to be personable and took the time from setting up my appointment to being seen. I think it’s always refreshing when you are treated with care and and with great attention when your the client. I felt that here. Great job!
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Antoinette J.
4 years ago
Google review
★★★★★
Yes, my overall experience has been wonderful! Mr. Kettle is amazing, he listens, his bed side manners are great. The office is extremely clean and the staff members are wonderful.
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Katy K.
3 years ago
Google review
★★★★★
This place is amazing!!! Everyone I came in contact with, from the front desk, to the nurse, and the doctor were all so welcoming and kind. They were thorough, they gladly answered all of my questions, and I didn’t feel rushed at all. I left feeling so excited for my new journey with them!!
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Juan G.
a year ago
Google review
★★★★★
The medical staff and team at New Horizon Medical Spa provide magnificent, professional and safe service. Ayleen was careful, wonderful and I value that when providing a service. Thank you very much for the attention provided
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Jim C.
4 years ago
Google review
★★★★★
I have been a patient for a while and have used several of the services provided. This place is amazing. It’s clean and well appointed. The support staff is extremely friendly and very helpful. Their phone etiquette is beyond reproach. Thank you all for making me feel welcome.
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Erica C.
Edited 3 years ago
Google review
★★★★★
Have been seeing Dr E since March and have seen results with weight loss and b12 injections. Everyone is nice and professional. The Dr shows a genuine interest in trying to help you achieve weight loss goals. I really like the body machine that is used at increments of 3 months to see fat loss and labs to compare.
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Christopher A.
3 years ago
Google review
★★★★★
1st time visit and I have to say it’s refreshing when Doctors actually listen to you. Shawn was extremely thorough going over everything and why it was being done or tested for. Next day follow up over the phone (courtesy to me because I live far away) to review lab work which was also a very detailed process on Shawn’s part. Came up with a game plan and started treatment same day! Very happy I made the decision to give NHWC a chance at fixing what other doctors previously got wrong.
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Amber P.
7 years ago
Google review
★★★★★
New Horizons was recommended to me by a friend a few months ago when I was diagnosed with an Autoimmune disease. She specifically told me about Dr. Kettle and how wonderful he was. I had terrible luck with my primary care physicians and decided to meet with him. From the get go, Dr. Kettle was extremely kind and took the time to explain my disease to me when other doctors had not. He immediately wanted blood tests done and recommended different things I could do in order to manage what was happening. I feel that he has taken an immense load of anxiety and fear away from what I was dealing with just by properly informing me and truly caring about my situation. He’s the best!
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Gina E.
2 years ago
Google review
★★★★★
Very happy with the staff, attentiveness and the thoroughness in answering questions. If there was any drawback, I needed to wait a while to see the PA after the nurses, but overall my experience was good!
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Kimbely B.
3 months ago
Google review
★★★★★
The staff is amazing. From the moment you walk in to the moment you leave.
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Stacey W.
5 years ago
Google review
★★★★★
The staff is professional, knowledgeable, accommodating and supportive. I always feel welcomed and confident with my continued positive results. They offer top care and quality products and services for a competitive price, tailored to my specific needs.

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